Click & Collect

RFH Classics customers can now benefit from our Click and Collect option. Use our Buy Online facility to part-exchange, apply for finance and reserve your next car, all completely online.
Or, if you would prefer, we can guide you through the process over the phone. You can then collect your new vehicle quickly and safely from us.
What should I expect when I collect my vehicle?
We have always taken the safety of our colleagues and customers very seriously and as a result we have can offer this service in addition to our usual vehicle handover process to ensure the safety of our customers and colleagues. .
If you choose the Click n Collect process then when it is time to collect your new vehicle, a member of the team will contact you to complete all of the relevant paperwork. In order to maintain social distancing we ask only one customer to join in the handover area at any one time.
In accordance with Government guidance all customers may be required to wear a face covering, that covers your nose and mouth, for the duration of your visit with us.
Throughout your time at the dealership, our colleagues will normally wear a face covering whenever they are interacting with you, If you do not have a face covering with you, a disposable face mask can be provided. If your personal circumstances exempt you from wearing a face covering, please let the dealership team know.
If you have a part-exchange, a member of the team will re-appraise your car after directing you to the dedicated handover area. When you enter the handover area, please apply disinfectant gel at the hand sanitising station, follow any instructional signs and maintain the recommended two metre distance between yourself and the Handover Specialist.
Ahead of your visit, your vehicle will have been fully valeted and sanitised ready for collection.
The Handover Specialist will ensure social distancing measures are maintained throughout the entire collection process.
Your sanitised keys will be given to you in a sealed envelope and you'll be free to drive away in your new car!
Click & Collect Form

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